Policies
Frequently Asked Questions
Policies
If you have to miss a class, a video make-up will be provided if you give advance notice. The video will remain available for two weeks after the class session.
If you need to make special arrangements for payment, we will work with you. Just reach out and let us know your situation, and we will see what we can do.
For certain classes, a limited amount of financial aid is available. Just fill out the relevant portions of the registration form.
Students who have taken a class with us before receive a 15% discount on all future registrations (does not apply to audits).
Tuition must be paid for each unique individual in the course: shared registrations are not allowed.
Unless there are special circumstances, students are expected to keep their cameras on during class for the sake of the class dynamic.
You are entitled to a full refund of your tuition through the end of the first class session. A 75% refund will be offered if you withdraw before the 3/4 mark. A 50% refund will be offered if you have to cancel through the halfway point. After the halfway point, tuition becomes non-refundable. See a more detailed breakdown.
Every effort has been made to keep costs for students down. Where possible, materials will be provided. However, for certain courses, students will be required to purchase certain books. A list of these will be available to students upon completing registration (after payment has been made).
Sometimes an auditing option is available for a lesser price. See individual classes for details.
If you need a special accommodation not covered by these policies, please reach out to us. Our goal is to make study with us possible and enjoyable!
Can I get a syllabus and list of books ahead of time?
Yes. The syllabus, including all of the books, will be sent to students upon payment of the tuition fee.
Do I need to purchase the exact copy of the book listed?
Yes. It is important that we have the same page numbers so that you can follow along with references made to specific passages in class. We always try to use inexpensive editions of books, where possible, to keep your costs down.
Can you break down the refund policy for me?
Yes. For a 12 week class, the schedule is as follows:
Cancel Before:
- 2nd class
- 4th class
- 7th class
- Thereafter
Refund Amount:
- 100%
- 75%
- 50%
- non-refundable
For a course that meets 8 -10 times, the refund after the 2nd class is 100%, 3rd class 75%, 5th class 50%. For 6 meetings: 2nd class (100%), 3rd class (75%), 4th class (50%). For a 4-5 meetings, a full refund will be given until the class begins, and a 50% refund after the first class.
I am having trouble joining the Google Classroom site for my course. What do I do?
The problem may be caused by the settings on your domain's Google Workspace. If you are an admin, do the following:
Please go to admin.google.com > Apps > "Additional Google services" > click on "Classroom" > Class Settings > Which classes can users in your domain join > Any G Suite class
If you are not, contact your admin and request permission. Alternately, you can use a different email address to join the site.